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- In The News
- ASR News reports Contact Solutions attributes Continuous Improvement Methodology for 100% growth rate
- Contact Solutions Launches New Mobile Website Designed by Aegis Mobile
- Report: IVR Market to Reach $514 million by 2013, Driven by Growth in VXML Technology
- Thank you for attending the Speech Technology Outbound Roundtable Discussion: Making Outbound IVR a Strategic Asset to Increase Profitability
- Press Releases
- Clark Joins Contact Solutions as Strategic Solutions Manager
- Colorado Utility Improves Customer Service with Qwest Call Center Technology
- Contact Solutions and a Leading BPO Partner to Improve Large State Medicaid Program’s IVR Performance
- Contact Solutions and InfoVoter Help Organizations Get Out The Vote with VoterLink
- Contact Solutions Announces 20 of its IVR Solutions Have Processed at Least 1 Million Minutes since Being Launched
- Contact Solutions Announces Columbia Bank Chooses its On Demand IVR Services to Better Serve Customers
- Contact Solutions Announces EarthLink IVR Applications Launched
- Contact Solutions Announces IVR Applications in Operation for High-Profile VOIP Leader SunRocket
- Contact Solutions Announces PCI-DSS Compliance
- Contact Solutions Announces Record 40% Growth in 2009
- Contact Solutions Announces Total Minutes Driven Through its IVRs in 2007 More than Doubles 2006 Total Minutes
- Contact Solutions Announces Total Minutes for Q1 2007 More than Doubles Q1 2006 Total Minutes
- Contact Solutions Announces Two of its IVR Solutions Reach 20 Million Minutes Mark
- Contact Solutions Announces Web Tool that Helps Contact Centers Continually Improve On Demand IVR Services Utilization
- Contact Solutions CEO Paul Logan Named Ernst & Young Entrepreneur Of The Year® 2010 Award Finalist in Greater Washington
- Contact Solutions Completes 2011 with Record Growth
- Contact Solutions Continues Commitment to Lowering Cost of IVR Self-Service Automation for Health Care Carriers
- Contact Solutions Continues Growth Trajectory, Hitting 2-Billion Call Mark with Focus on Continuous Improvement
- Contact Solutions Customer RideCharge Launches Complete Taxi Reservation and Payment Solution
- Contact Solutions Deploys Multichannel Pay-By-Phone/Pay-By-Web Solution For State Healthcare Program
- Contact Solutions Enters 2012 with Solid Revenue Growth and Job Creation
- Contact Solutions Expands Sales Force
- Contact Solutions Expands Successful College Intern Program
- Contact Solutions Expands to Atlanta With Platform Equinix
- Contact Solutions First To Include Data-Driven Benchmarking, Analytics And Optimization Of Customer Experience In Cloud-Based IVR
- Contact Solutions Helps NBC Launch Voter Alert Line for 2004 Presidential Election
- Contact Solutions Hires Brad Mack as VP of Sales
- Contact Solutions Implements Improvement Strategies to Double Incremental Customer Savings in 2010; Continues Sales Growth
- Contact Solutions Inc. Releases Latest Version of Outbound Campaign Manager
- Contact Solutions Launches Analysis for Executives that Expedites Contact Center Savings
- Contact Solutions Named Winner of a 2009 CARE Award
- Contact Solutions Named Winner of SpeechTech’s Market Leaders Award
- Contact Solutions Names Robert Pepper Chief Marketing Officer
- Contact Solutions Nominated for Technology Innovation and Excellence Award by ContactCenterWorld.com
- Contact Solutions On Demand IVR Service Powers Voter Information and Complaint Hotlines for Historic McCain-Obama Election
- Contact Solutions On-Demand IVR Services Automate Over One Billion Calls, Generating Millions in Savings
- Contact Solutions Opens Third Hosting Center to Support Explosive Nationwide Growth of On Demand IVR Services
- Contact Solutions Participating in Frost & Sullivan MindXchange Event
- Contact Solutions Projects Forty to Fifty Percent Revenue Increase in 2009
- Contact Solutions Saves Customers More Than $4 Million in FY2009; Commits to $10 Million in Savings in FY2010
- Contact Solutions Wins Coveted International Contact Center Award for Best Outsourced Relationship
- Contact Solutions Wins Gold and Bronze Medals at ContactCenterWorld.com Global Conference
- Contact Solutions Wins Hot Technology Company Award
- Contact Solutions Wins Six Oklahoma Quality Awards for Helping Automate the State’s Electronic Payment Systems
- Contact Solutions Withstands Earthquake with No Impact to Customer Self-Service
- Frank D’Angelo Joins Contact Solutions Board of Directors
- Frost & Sullivan Lauds Contact Solutions’ Customer Experience Practice with the 2011 North American Product Differentiation Excellence Award in Hosted IVR Applications
- Healthcare Contact Center Case Studies Indicate New Regulations Will Drive Exponential Growth
- Leading Industry Report Underscores Contact Solutions’ Growth through Continuous Improvement Methodology
- Michael Boustridge Joins Contact Solutions Board of Directors
- Siemens Enhances OpenScape® Contact Center Portfolio with On Demand IVR Solution and Hosted Service Management Option in Collaboration with Contact Solutions
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Contact Solutions is known for being a great partner and for its commitment to continuous improvement; this is a standard part of its offering.”—Donna Fluss, DMG Consulting
