Locator Services

If you need to provide locator services to your customers or constituents, we deliver flexible solutions that give callers the information they need and you the data you want.

Our retail locator services utilize geo-locator technology to provide easy-to-access store locations, mapping and driving directions for callers looking for a store in their area. 

Our polling site locator service is used during local and national elections by voters organizations to aid voters in locating their designated polling site. The IVR collects the caller's zip code and locates the name and address of their voting site using system integration to a database containing voting locations and their associated zip codes. The application then speaks the name and address of the polling site using advanced text-to-speech technology. Voters with additional questions can transfer to the nearest voters' rights organization, using the same database integration.

The polling site locator application's web portal displays up-to-the minute caller statistics which sponsoring organizations use to uncover and address voter education and notification issues in voting districts around the country.