• Overview
• How We Deliver
• How We Measure
• Why It Matters
• Proof Points

Proof Points

Continuous Improvement is engrained in our company culture. Each week our team uses analytics data to measure the productivity of our customers' existing applications. Then we look for ways to improve efficiencies and optimize performance.

Here are some recent potential savings we've identified and shared around the office this month (check us out next month for new savings… it's what we do day in and day out)

• Health Care client in California, $750k annualized savings
• Another Health Care client in British Columbia, Canada $500k saved
• IT Help Desk client, record breaking savings in recent quarter

Your savings win could be next.

Even after implementation we still look for ways to improve and we track our progress. Most companies don't bother once your system is up and running. This chart shows total projected savings in comparison to the number of recommendations we've made to clients in each industry this month.

We measure our folks on finding new savings the same way other companies measure their people on how many services they can sell you. Here you see the total amount of potential savings that each of our Client Services teams has identified this quarter.

This quarter Kelly and her team knocked it out of the park, implementing $1.2 million in savings for our customers.