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Contact Solutions Wins Hot Technology Company Award
Recognition Follows Contact Automation Industry Report Listing Firm as Top Provider
25 June 2009 (Reston, VA) – Contact Solutions, an On-Demand contact automation services leader, was recognized by the Northern Virginia Technology Council (NVTC) as a winner of its 8th annual Hot Technology Company Awards. The company was recently recognized for significant growth as a provider of Hosted/Managed Service IVR Solutions in the "2009 Hosted/Managed Service IVR Market Report" released June 9, 2009 by DMG Consulting, LLC, which is the industry’s bellwether market share report.
The NVTC awards program recognizes local entrepreneurs and entrepreneurial companies for achievements that make them "hot", which includes great vision, superior ability to implement and deliver, innovative management approaches, and overall success. Award winners include the fastest growing and most successful technology firms in the Mid-Atlantic region. Other winners and nominees this year included Rosetta Stone, Global Logic, Eloqua, and Clarabridge.
"Our voice portal solutions are utilized by some of the largest contact centers in the world to ensure cost savings and high levels of customer service," said Paul Logan, CEO of Contact Solutions. "We appreciate the recognition from the greater Washington technology and business communities regarding our success."
About Contact Solutions
Contact Solutions’ On-Demand Contact Automation Services save contact centers millions of dollars by continuously improving their contact automation while improving customer satisfaction. Leveraging a world-class infrastructure and an industry-leading hosted services approach based on six distinct Centers of Excellence, the company has redefined contact automation standards. Large enterprises such as American Express, Delta Airlines, and Motorola benefit from the company’s Continuous Improvement Methodology. Visit Contact Solutions at www.contactsolutions.com.
Media Contact
Margaret Brown
ThinkDesign
(703) 898-9443
margaret@thinkdesign.net
© 2009 Contact Solutions, Inc. All rights reserved. All trademarks and company names mentioned are the property of their respective owners.
Contact Solutions is known for being a great partner and for its commitment to continuous improvement; this is a standard part of its offering.”—Donna Fluss, DMG Consulting
