Resource Center
Get the latest white papers and solution sheets here. >>
Customer Successes
Read customer case studies and how we helped improve their contact automation. >>
Methodology
Learn how we improve efficiency for our customers. >>
Contact Solutions CEO Paul Logan Named Ernst & Young Entrepreneur Of The Year® 2010 Award Finalist in Greater Washington
Reston, Virginia, May 10, 2010—Contact Solutions, Inc. today announced that Paul Logan, CEO, is a finalist for the Ernst & Young Entrepreneur Of The Year® 2010 Award in the Greater Washington region. According to Ernst & Young LLP, the awards program recognizes entrepreneurs who demonstrate extraordinary success in the areas of innovation, financial performance and personal commitment to their businesses and communities. Logan was selected as a finalist from nearly 100 nominations by a panel of independent judges. Award winners will be announced at a special gala event June 24, 2010 at the Ritz-Carlton, Tysons Corner.
Logan co-founded Contact Solutions, a leading provider of on-demand contact automation solutions including IVR, email/text messaging and web transactions for business and government, in 2002.
“When Aaron Thompson, Mark Whittle, and I started Contact Solutions, our goal was to create an organization dedicated to continuous improvement on behalf of our customers,” said Logan. “The three of us are honored to have our business recognized by Ernst & Young. This recognition is validation for our hardworking management team and the professionals who commit every day to our mission.”
The Ernst & Young Entrepreneur Of The Year awards program celebrates its 24th anniversary this year. The program has expanded to recognize business leaders in over 135 cities in 50 countries throughout the world.
Regional award winners are eligible for consideration for the Ernst & Young LLP Entrepreneur Of The Year national program. Award winners in several national categories, as well as the overall national Ernst & Young Entrepreneur Of The Year award winner, will be announced at the annual awards gala in Palm Springs, California on November 13, 2010. The awards are the culminating event of the Ernst & Young Strategic Growth Forum, the nation’s most prestigious gathering of high-growth, market-leading companies.
Sponsors
Founded and produced by Ernst & Young LLP, the Entrepreneur Of The Year awards are pleased to have the Ewing Marion Kauffman Foundation and SAP America as national sponsors.
In Greater Washington, sponsors include HSBC Bank, Pillsbury Law, Reznick Group, Washington Business Journal, Cassidy Turley, Lockton Companies and SolomonEdwardsGroup.
About Contact Solutions
Contact Solutions delivers on-demand contact automation solutions including IVR, email/text messaging and web transactions, and call center analytics.
The company’s core business is to ensure its clients’ self-service automation rates continue to increase well after the initial deployment. With its game-changing Continuous Improvement Practice and world-class IVR hosting facilities, Contact Solutions is incentivized to continually find new contact center savings for their clients. By continuously identifying, implementing, and monitoring inbound/outbound notification solutions, Contact Solutions consistently raises the bar on customer savings by reducing live-agent costs and stepping up the end-user experience.
About Ernst & Young’s Entrepreneur Of The Year® Awards Program
Ernst & Young’s Entrepreneur Of The Year® is the world’s most prestigious business award for entrepreneurs. The award makes a difference through the unique way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Ernst & Young Entrepreneur Of The Year® celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 135 cities in 50 countries.
Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited located in the U.S.
www.contactsolutions.com.
IVR Blog: http://contactsolutions.com/blog/
twitter.com/contactguru
Follow on Facebook
Media Contact
Margaret Brown
ThinkDesign
(703) 898-9443
margaret@thinkdesign.net
© 2010 Contact Solutions, Inc. All rights reserved. All trademarks and company names mentioned are the property of their respective owners.
Contact Solutions is known for being a great partner and for its commitment to continuous improvement; this is a standard part of its offering.”—Donna Fluss, DMG Consulting
