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Customer Successes
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Methodology
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Customer Success Stories
Columbia Bank
Columbia Bank reduced their self-service costs without sacrificing customer satisfaction and service.
National Do Not Call Registry
The application is often regarded as the busiest IVR application currently in use. Contact Solutions was able to show the FTC that its highly scalable infrastructure could easily scale to the upper limits required by this registry.
Siemens
Siemens’ new shared Contact Portal solution and hosted service management offering helps enterprises deploy contact automation and deliver superior customer services.
Contact Solutions is known for being a great partner and for its commitment to continuous improvement; this is a standard part of its offering.”—Donna Fluss, DMG Consulting
