Business Solutions

For Public Sector Customers

CSI helps government agencies significantly lower the cost per call for customer services. More.

For Commercial Customers

Save millions of dollars with contact automation improvements by utilizing CSI shared IVR services. More.

Case Studies

State of Michigan

WIC application live agent transfer rate dramatically decreased in only 9 months. More.

EarthLink

Automated outbound customer service solution reduces live agent talk time by as much as 75 percent resulting in significant savings for EarthLink. More.